Meet Dicci!
Your Municipal Digital Assistant
Chat with Dicci to discover everything about municipal services, office hours, administrative procedures, and more. Get instant, accurate answers — 24/7.
Activate Dicci for your Municipality
The smart way to connect citizens and administration.
Navigating municipal services can be complicated: procedures, documents, deadlines, office hours...
Dicci makes everything simpler.
It's the AI assistant designed to guide citizens through municipal services, 24/7, with immediate and accurate answers.
Why Choose Dicci?
👋 A Simple and Immediate Experience
Dicci talks like a real person: clear, friendly, and available. It's always ready to answer citizens' questions — anytime, from any device.
🏛️ Everything You Need to Know About the Municipality
Dicci provides instant, accurate information about:
- available municipal services
- office hours
- documents and forms
- deadlines and payments
- events and initiatives
- contacts and useful numbers
- transport and traffic
- waste collection
- registry services
🤖 Smart Features
Dicci doesn't just answer, it actively helps citizens:
- automatic content indexing
- constant information updates
- direct links to the right pages
- automatic report categorization
- automatic routing to competent people
- request tracking
💬 Two-Way Communication
Dicci helps citizens communicate with the municipality:
- report issues and problems
- request information
- send suggestions and feedback
- monitor report status
- automatic categorization for efficient sorting
- smart routing to the competent office
Built for Municipalities. Designed for Citizens.
🔒 Secure and Reliable
Dicci is powered by Querlo Studio — a secure and controlled platform where the municipality decides all shared information. Full GDPR compliance and data security.
⚡ Always Updated
Dicci constantly auto-indexes the municipality's website, ensuring citizens always receive the latest information.
📱 Accessible Everywhere — Integrate Dicci on:
- municipality website
- mobile app
- social channels
- QR codes in offices
- information kiosks
Quick and simple activation.
What Dicci Offers
- ✔ Reduces load on offices
Citizens get immediate answers without calling. - ✔ Improves citizen satisfaction
24/7 service, clear and immediate answers. - ✔ Efficient report management
Automatic categorization and routing. - ✔ Modernizes the digital municipality
Offer a smart, interactive, always-available service.
How It Works
- Dicci auto-indexes the municipality's website
- Administration reviews and customizes responses
- Dicci is integrated as a plugin on the website
- Citizens start using the service immediately
Bring Dicci to Your Municipality Today
Give citizens a smarter, faster, and more accessible way to interact with municipal administration.